Refund policy

🔄 1. Return & Refund Policy 

Return & Refund Policy

At EverGrace Mart, we want you to be satisfied with your purchase.

You may request a refund or replacement within 14 days of receiving your item.

Eligible cases:

• Damaged or defective items
• Wrong item received
• Item not delivered within 30 days

Not eligible:

• Change of mind
• Incorrect shipping address provided
• Minor color/size differences

Refund process:

• Email us at support@evergracemart.store
• Include your order number and photos (if needed)
• Approved refunds are processed within 5–7 business days